Guides: when scan to folder does not work
The real causes, one per page, with the answer on top: what happened, how to fix it by hand, and what not to do. They apply to almost every multifunction printer; where it matters, the steps for Ricoh and Kyocera.
How to set up scan to folder on a Ricoh or Kyocera printer with Windows 11
Scan to folder from a Ricoh or Kyocera multifunction printer to Windows 10 or 11: folder, user, sharing, firewall and address book, step by step.
Your multifunction printer stopped scanning to a folder after Windows 10 or 11?
Your MFP no longer scans to the shared folder after Windows 10 or 11? It is often SMB1. How to recognise it, and the fixes, safest first.
Kyocera error 1102, 1101, 2101 and the Ricoh messages: what they mean in scan to folder
Send error 1102, 1101, 2101 or 1105 on Kyocera, “Authentication with the destination has failed” on Ricoh: what each one means and how to fix it.
Did Windows 11 24H2 stop scan to folder? SMB signing
After the Windows 11 24H2 update the printer no longer writes to the shared folder? Pro and Enterprise now require SMB signing. What to do.
Your multifunction printer no longer sends scans by e-mail with Microsoft 365 or Gmail?
Scan to e-mail stopped with Microsoft 365 or Gmail? Password login for devices is ending. The fixes: OAuth, app passwords, an SMTP relay, Direct Send.